This is what the American arm of Polaris Indian does, the V.P contacts the owners personally to apologize for delays and explains whats happening to your ordered machine, this might just work here instead of what we are getting in Aussie, my new hero pictured below Steve Menneto

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Steve Menneto V.P Indian Motorcycles

Indian Motorcycles.

Dear Scott ,

We are writing today to update you on the status of your Indian Scout. Before we do that, we want to say again, we appreciate your patience during our production delays.

As you know, manufacturing and delivering the highest quality 2015 Indian Scout is our primary focus. Production delays were clearly not in our plan when we launched this great bike, however, providing the highest quality was in our plans from day one. I truly apologize to you, our valued Scout owner for your experience, but I’m confident that you’ll find the Scout worth the wait.

As a team, we’ve corrected our paint system issue and have increased our capacity levels in our Spirit Lake, IA facility. In addition, we resolved the minor cosmetic issue that had previously hindered us from our ability to ship you product as quickly as anticipated. We are confident that every bike we ship meets our rigorous standards and that your Indian Scout will deliver on our promise of quality and exceed your expectations.

We know that not all of these bikes will ship to dealerships by the end of March, but please know that your Indian Scout is on its way. We are as excited as you are for you to get out and ride.

We will continue to send updates to your dealer regarding the delivery details of every order as soon as they are available. If you have a question that your dealer is unable to answer or is not addressed in this communication, please call Indian Motorcycle at 877-204-3697.

Sincerely,
Steve Menneto
Vice President, Motorcycles

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So a great firm like Polaris Indian (and it is great) has loyal staff, good product and enthusiastic customers what more could we ask for, PLENTY the truth! Many customers have pinned their hearts to their sleeve ordered product and been given the “run around” since day one the Chief range was an example last year no accessories failed delivery dates etc, so you learn by your mistakes or do you? Well no the next model is the Scout again the loyal customers place orders before its available and pay deposits then promised delivery dates are broken not by weeks but by months, then some bikes are delivered not on sequential deposit status but randomly so people ordering August last year get replaced by people ordered in February! Personally mine was deposit paid in August 2014 for delivery in October then December postponed then till May, last week I was rang by Indian to be told a black Scout could be available this week, I said I ordered Red which I was told “Maybe May” well ok last night pictures appear on Facebook of 9 Scouts for delivery this week and guess what, there”s a Red one, (since being delivered to Canberra) so seeing I was the second person that ordered a Scout and the first deposit owner picks her machine up this week (not the first delivered by the way) then you may assume this red machine pictured would be mine well NO. So you know what Indian, cancel my order now and please submit my monies back into my account, the only way this firm is going to get loyalty is to give it!

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I have a 344 Chief and I”ve never thought of it as life saver, sometimes it has done the opposite as a life ender with seriously inadequate brakes, average lighting and antiquated suspension but I digress as that is my 2015 view of a 1944 machine and technology. To judge anybody or machines on todays standards is difficult for example Fangio, Hailwood, Surtees, Bradman Ned Kelly of course vehicles are the same E type Jaguar, 1956 Chevy’s, 1966 Ford Mustang & motorcycles 1944 Chief,Indian Four”s, Harley Knucklehead, Vincent Black Shadow etc what you need to do is put yourself in the particular era then you can see how great or important the machine or person was, its hard to do if you have a 70 yo plus machine because many owners were not even born. Some legends and horrors are forgotten when I was a lad of eighteen summers I remember everyone that knew anything about Indians said ” Don’t buy a 741 Scout they are a s**t heap and slow  and run hot and unless given one for under $25 don’t even contemplate it” so whats happened here to make 741″s desirable have they got faster, more reliable or better running, well no, but the old timers are all dead now and the legends and stories have altered and grown, people now don’t think of a Scout as a poor mans Chief anymore they buy them and like them and they are accepted amongst all Indian owners as a good bike and seem to change hands for $16,000 to $20,000 and more which proves “Time waits for no man or machine”

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At long last after waiting close to a year Sandy got her Scout today, unbelievable,good luck with it Sandy and I believe Phil Nuskie got his as well

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The good news from Polaris-Indian is that a very small handful of Scout’s will be delivered next Friday so I know at least 3 of the 12 ordered for Iron Indian Riders will be happy. I believe some people are waiting for the new version to be available after the launch presumably at Sturgis in August so theoretically they will here for summer, apparently there are 200 of the contemporary 2015 model sold here already!

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Today I had a phone call from Adrian Givoy public relations manager of Indian Australia to give me some good news, a black Scout was available for me to pick-up next week (I had originally ordered Red) I declined, so in theory a red one should be available in May with the next shipment, I declined so somebody will get a surprise. This time I was impressed that Indian have offered the option to early ordered buyers, seems they are learning and I thanked Adrian for that, the good news is Sandy Barthelmie will get her Scout very soon and as the longest waiting on the order list I’m happy for her, she’s pictured above on Dave Wallace’s bike recently at the Sitting Bull Rally. So at the moment I’m tempted to wait for the 2016 model that will probably launch at Sturgis in August which means these versions will arrive late Spring or early Summer, I have that decision to make in May in the middle of winter

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Hi all just a quick rundown on my first 1000kms on the Scout after  about six weeks first service @800kms $306.00 later there are a few minor problems with it  the front is very soft and the rear is as well,  rear brake lever could be a little longer don’t get enough feel while wearing boots, red light in speedo at night hard to read  plenty of power at any time it is not a city bike as every time you stop at lights the fan comes on to cool down motor don’t like stop start riding but loves touring open roads problem with damaged  tank will be replaced at later date all (no parts are here yet  rear seat rear pegs) brakes  are ok in dry not ridden in wet yet, in all on all very pleased with it. Dave Wallace

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I always find posters from different era’s wonderful to view in the 21st Century, some make you cringe and can be completely innocent others are just plain weird the WD-40 advert proves this point perfectly, others like the Chesterfield could not be printed today imagine Indian today starting an advert for a Scout saying “They deliver more Pleasure” hmm and the dental association I bet they regret that Viceroy poster. The Equine lobby would be up in arms about the dead horse, not to mention Native Americans complaining about the stereo-type image & Indian advertising 53 firsts in 61 races would all have to be listed individually this combined with the feminists thinking sit-down ironing is something to look forward to at Christmas would cause riots, as I said I love these old adverts

 

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Working on motorcycles daily I see lots of wear on machines some on engines & wheels but lots on forks which are rarely maintained, sometimes seized or leaking and also bent. Obviously this is not unique to this era as the photos above prove, the results to both riders are lethal with lots of pain and no gain I would suggest you have a quick look over your forks before your next ride on some Indians a grease gun will be all you need, telefork models need an oil change once a year a small bit of maintenance can save a dangerous situation

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